There are many typical questions we get asked before a hire, so we thought we would put the most common questions into the one place. If you are still unsure, please, contct us, we are only too happy to help you out.
We prefer direct deposit payments. Our bank details are available on your invoice.
Card payments are also accepted however a merchant fee will apply. Details for online payment are included on your invoice. Card payments can also be accepted over the phone.
Once you have paid a deposit, the balance can be paid in cash on delivery.
Sorry, we do not accept personal or bank cheques.
We now ask for a 50% deposit at time of booking to secure your chosen date.
Businesses, organisations and clubs can apply for 7 day credit terms.
We understand that plans and circumstances change.
In the event that your booking is cancelled due to inclement weather, a date change is offered (pending availability) at not additional cost. If a date change is not possible a full refund less any incurred expenses is provided and paid via direct deposit within 5 working days.
Cancellation for any other reason will result in the 50% deposit being held in credit for 3 months from your booking date. Credit amounts not used within this period will be forfeited.
Any travel, or labour expenses incurred prior to the event will be deducted from deposit amounts.
Please let us know with as much notice as possible to avoid any costs being incurred.
Large events with invoices exceeding $500 have specific terms which will be detailed on your written quotation.
We are proud to support the Australian Defence Force with a 10% discount on all hires.
Our jumping castles and amusements are intended for the entertainment of children, therefore we don’t supply our castles for adult events.
Our slushie cocktail mixes are great additions for adult events, and don’t forget big kids love fairy floss and popcorn too!
Most of our jumping castles come with covers to protect the children from the sun and light rain.
In the event of strong winds or heavy rain, we reserve the right to cancel the booking for safety reasons. If this occurs, we will call you as soon as possible to discuss. The majority of equipment can also be setup indoors or undercover provide their is enough height.
We regularly set up our castles in Collins Park and the Botanical Gardens and the Music Bowl.
A booking is required through Wagga City Council. We are unable to confirm your delivery until we have received your 4 digit reference number from Council.
Community events and large functions require special provisions. Please contact the booking officer at Council to discuss your requirements.
For the safety of our staff, collections of amusements must occur prior to sunset. This time varies throughout the year. Overnight and weekend hires of our castles can be catered for. These hires will incur an additional fee. Please call us to discuss.
You will find the dimensions and required space for all of our amusements on the website. Vehicle access may be required for larger amusements.
If you are unsure about your space we will gladly conduct a free, no obligation site inspection.
Call us on 1300 570 591 or submit an online inquiry and we email you a quotation.
Jumping Beans Fun For Hire holds 20 Million in Public Liability.
Our staff are covered by Workers Compensation through iCare. We are happy to provide copies of these policies if requested.